ABOUT US

Xchanging (a trading name for Cambridge Integrated Services) is a leading provider of workers' compensation services. You'll find us different professionally, structurally and culturally.

Professionally
We attract industry staff of the highest calibre. People that want to work at the top of their profession and specialty. As a result, Xchanging has a highly engaged, performance driven and loyal workforce.

We are specialists in the areas of claims and injury management, policy and premium, medical and legal, employer training, account management and risk management.

Structurally
We understand that you require the right information at the right time. We have invested in leading claim and risk services systems and customer delivery technologies. Our customers have access to a choice of customised and on-line reporting, analysis and system solutions.

Our ability to maintain high quality consistent service delivery is supported by a comprehensive series of workflow and control tools. Our approach is founded on two distinct and equally important pillars - performance delivery, and compliance and governance.

Culturally
Our values define our company. They make absolutely clear what we believe in and how we must manage our business. They say who we are, how we think and how we act.

• Responsive
  to the aims of our customers
• Clear thinking, Resolute, Brave
  in decisions
• Reliable
  in delivering everything we promise
• Farsighted
  in relationships
• Skilled
  in releasing the entrepreneurial spirit in our people

Above all, it is the relationships we build with our customers that define us as a workers’ compensation Agent of choice. We pride ourselves on our ability to tailor solutions to the needs of our customers.

To see how Xchanging can help you achieve your goals, please contact us on (61) 3 9947 3000 for Victoria, and (61) 2 8667 9700 for New South Wales.